Contact

Write to us about anything: an order, a repair, a size, a hotel programme, or the road to Mongolia itself.

Email
contact@journeyofwanli.com
We reply within one business day, 09:00 to 18:00 GMT+8.

Orders and returns
Include your order number and, for returns or repairs, a photo of the piece. Most small-item returns are resolved by photo with nothing to post.

Hotels, resorts and corporate gifting
Tell us the property or company, quantities and dates, and we reply with a programme within two business days.

Press
For imagery, samples and interviews: contact@journeyofwanli.com with PRESS in the subject line.

Showroom
Zaisan Street 68-1, Ulaanbaatar 17012, Mongolia. And in partner hotel lobbies in Ulaanbaatar from September 2026.